Osegi
Business·1 min read

Vaishnaw: Social Media Platforms Must Answer for Online Harm

Vaishnaw says social media companies can no longer act as passive intermediaries and must own the harm from content on their platforms, including digital arrest scams.

A person holding a smartphone showing social media apps, with a warning symbol suggesting online fraud and platform accountability.
Image: The Economic Times

Vaishnaw has said social media companies can no longer present themselves as passive intermediaries and must take responsibility for the harmful consequences of content circulating on their platforms.

He argued that the digital ecosystem has evolved, and that the role of platforms has changed with it. Among the harms he named were cyber fraud and so-called digital arrest scams, in which victims are targeted through online channels.

No clarity on safe harbour

The remarks put the burden on platforms, but they stopped short of settling the question that matters most to the industry: what happens to safe-harbour protection. Safe harbour is the principle that shields intermediaries from liability for content posted by their users. Vaishnaw did not provide clarity on how that protection might change, so the practical legal consequences of the new stance remain open.

Why it matters

For platforms, the message signals that the argument of being a neutral conduit is losing weight with policymakers, especially where scams cause direct financial and personal damage to users. For users, it points toward higher expectations that companies detect and curb fraudulent content rather than simply react to complaints.

Until the government spells out whether and how safe-harbour rules will be adjusted, companies are left to read the political signal without a defined legal framework. Any formal change would determine how far their liability extends and what compliance duties they would face.

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Tags:indiasocial mediavaishnawsafe harbourdigital arrestcyber fraud

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