Agibot G2 Robots Face a 24-Hour Trial in a Shanghai Store

Who passed, who did not

According to Agibot's assessment, the greeter earned the best customer-service rating. The order-handling robot coped with demand peaks and last-minute cancellations without stopping. The barista was praised for methodical coffee preparation, and the hot-food robot met the criteria.

The robot tasked with monitoring and restocking shelves was criticised for lacking initiative and moving too slowly for the store's needs. The report even called it a slacker and said it must improve its "enthusiasm for work". The cleaning robot met a full bin during its night shift, left its route and walked out of the store. The report recommends revising its operating rules.

What the numbers do not show

The six robots completed 1,730 tasks in total, including greeting customers, handing over products and making coffee. That figure is not a success rate, since it does not say how many attempts were needed.

The company also described a coordination system called Genie Master, which assigns tasks across the machines and uses the results to adjust what comes next. In one example, a robot could not hang a product because a label hid the hook. It moved its wrist camera closer, then hung the item with its other arm.

The available information does not detail any human intervention or maintenance during the 24 hours, and it does not allow a precise comparison of speed or cost with human staff. The exercise is best read as a demonstration of continuous operation rather than proof of retail readiness.