Osegi
Web & Dev·2 min read

TikTok's For You feed breaks EU rules, Commission says

The EU says TikTok's recommendation feed can pull people into a rabbit hole of sad or lonely videos, and has issued a preliminary finding that it breaks the DSA.

A person scrolling through a short video feed on a smartphone late at night.
Image: ギズモード・ジャパン

You mean to watch one more video, then another, and suddenly you are twenty minutes in. The European Commission thinks that pull is a design problem, and says TikTok's recommendation feed breaks EU law.

On 6 November the Commission issued a preliminary finding that TikTok has not properly assessed or reduced the risks of its "For You" feed under the Digital Services Act (DSA). A preliminary finding is not a final ruling, and TikTok has pushed back. The company argues that its efforts to protect users are not being fairly judged.

What is the TikTok rabbit hole effect?

TikTok picks the next video based on what you watched, how long you watched it and whether you liked it. That makes it easy to find things you enjoy. It can also keep serving near-identical content.

The Commission's example: you feel low and watch a video about sadness or loneliness. The feed then offers more of the same, and you may end up seeing little else. The Commission calls this the "rabbit hole effect", after the hole Alice falls down in Alice in Wonderland.

It is most worried about children and people who are already struggling. Repeated exposure to videos about sadness, loneliness or body image, it says, could harm mental health.

What does the EU want TikTok to change?

TikTok does have tools for tuning what you see. According to the Commission's investigation, they are not effective enough. It wants changes to the system itself, such as dropping watch time as a factor in recommendations and making it easier for users to steer what they see.

This is not the first finding of this kind. In February the Commission reached a preliminary view that infinite scroll, autoplay and notifications, which can encourage compulsive use, were also not adequately assessed or addressed.

Japan is having a similar debate. On 28 October the Children and Families Agency met to discuss revising a law on young people's internet use, with infinite scroll, autoplay and recommendations on the table. One idea is to require large services to assess risks to children and act on them.

The common thread: deciding when to stop watching used to be the user's job alone. Regulators now want the people who build the feed to share the responsibility.

Apps worth a look

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Tags:tiktokeudigital services actrecommendation feedinfinite scrollchild safety

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