SoftwareNov 13, 2026, 2:46 AM UTC·1 min read

Apple Support Community closes on November 20 after 28 years

Apple's user-to-user help forum, running since 1998, is already read-only and shuts for good on November 20. Apple points users to its official support site.

Image: ITmedia NEWS

If you have ever searched for an odd iPhone problem and landed on a thread where a stranger had already solved it, you have probably used the Apple Support Community. It shuts for good on Friday, November 20, 2026, and you can no longer post to it.

Apple announced the closure on the community site itself. New posts stopped from the day of the notice, so the forum is now view-only. The message tells people to use the official Apple Support website for "reliable information and support" and thanks members who gave their time and expertise to help other Apple users. Apple also told the press that it decided to end the community after a careful evaluation of its strategy and customer needs.

What is the Apple Support Community?

It is Apple's official forum where users share questions, fixes and usage tips with each other. It opened in 1998 as Apple Tech Exchange, was renamed several times, and has had its current name since 2022. That makes 28 years of threads.

Can you still read old threads?

For now, yes. At the time of writing you can browse existing discussions and search past answers. You just can't add anything. What happens to that archive after November 20 is unclear: Apple has not said whether the questions and answers will stay online, move somewhere else or disappear.

So if an old answer once saved your Mac, copying the useful bits somewhere safe before the closing date is a cheap precaution.

Apple has also launched an invitation-only program called Apple Community+ for people who contributed to the support community. For everyone else, the official Apple Support site is where Apple wants questions to go from now on.

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