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Business·1 min read

T-Mobile home internet for low-income New Yorkers capped at 50 GB

New York says T-Mobile's low-income home internet plan slowed to 600 Kbps after 50 GB, a cap the state says an average user could hit in about four days.

A home Wi-Fi router sitting on a shelf in a modest apartment living room.
Image: Хабр

New York officials say T-Mobile broke state law by capping a low-income home internet plan at 50 GB a month, then throttling speeds to a crawl. The company has agreed to settle, and it admits no wrongdoing.

Governor Kathy Hochul and Attorney General Letitia James announced the deal. It covers T-Mobile's wireless home internet, not its mobile phone plans. The investigation found the offer did not meet the New York Affordable Broadband Act (ABA).

What did T-Mobile do wrong, according to New York?

The ABA requires home internet providers with at least 20,000 subscribers to offer eligible low-income households either $15 a month for at least 25 Mbps, or $20 a month for at least 200 Mbps. The law itself says nothing about data limits. But the state argues that T-Mobile's policy of slowing service once a monthly cap is hit breaks the rule.

According to the settlement, after the limit the maximum download speed falls from 25 Mbps to 600 Kbps. That is under 1 Mbps. The state says an ordinary user could burn through the monthly allowance in roughly four days.

The cap was not the only complaint. Officials also say T-Mobile artificially narrowed the pool of people who could sign up, and made information about its ABA offer hard to find.

What changes now?

Under the deal, T-Mobile must lift the data and speed limits, offer the required plans in more parts of the state, and make it easier for customers to find the details. It has 120 days to remove the throttling and widen availability.

If T-Mobile breaks the terms, New York can sue. The ABA's enforcement mechanism has the attorney general file suits on residents' behalf, and those can bring compensation and penalties of $1,000 per violation.

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Tags:t-mobilenew yorkhome internetaffordable broadband actnet neutralitydata cap

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