HardwareNov 3, 2026, 6:30 AM UTC·2 min read

Amazon Cancels DGX Spark and GPU Orders Amid Memory Crunch

A user says Amazon cancelled four DGX Spark orders and closed his account. Epic Games CEO Tim Sweeney reports that his orders for two Nvidia GPUs were also cancelled.

A compact Nvidia DGX Spark AI mini-computer next to an Amazon shipping box marked as cancelled. — Image: 01net.com

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Amazon is cancelling consumer orders for high-end AI hardware, according to two accounts that surfaced on X. One user lost his account entirely, and Epic Games founder and CEO Tim Sweeney describes a similar experience. Both accounts fuel suspicion that the global memory shortage is pushing stock toward large buyers.

Four orders cancelled, account closed

The user, who goes by Nicksaraev, says he placed four separate orders for the DGX Spark, Nvidia's compact AI mini-supercomputer. Amazon then cancelled all of them and closed his account. Screenshots he shared show an email in which Amazon says it made the decision after a thorough review of his account, without giving further detail.

Nicksaraev says he had never had a problem of this kind before. He says he needs the machines to set up local models for a project and that he does not resell hardware. His conclusion: "No matter how hard I try, Amazon won't let me buy the DGX Spark." He also warns that buying even modest amounts of compute "puts you on a watchlist. Be careful!"

Tim Sweeney reports a similar case

Sweeney replied to the post with a comparable story. His Amazon account was not suspended, but his orders for two Nvidia GPUs were cancelled. As he describes it, Amazon kept accepting all his usual orders and cancelled them just before the delivery date, after he tried to buy the two graphics cards. He called it "rather strange."

A link to the memory crisis?

The episodes come shortly after OpenAI chief Sam Altman said it was "actually pretty terrible" that everyone has a pile of DRAM, which is in limited global supply, sitting in their own computer and used 5% of the time. In other words, he suggested that memory would be better placed in data centers.

Nothing in the accounts proves a direct connection, and Amazon has not explained the cancellations beyond its message to Nicksaraev. Still, the cases raise the question of whether supply is being reserved for large companies over individuals. That has arguably been true for some time, and these reports suggest the trend may be intensifying. For buyers of AI hardware and graphics cards, order confirmations may no longer guarantee delivery.