Osegi
Business·1 min read

NYC surveillance pricing ban passes 44-5, with a $1,000 fine

New York City Council voted 44-5 to ban surveillance pricing, so companies can't use your browsing and shopping data to quote you a personal price. Mayor Mamdani backs it.

New York City Hall building with a shopper looking at a price tag on a smartphone screen.
Image: mint

Mayor Zohran Mamdani joked that his announcement would not change if you opened it in an incognito window. The joke has a point: New York City has just voted to ban surveillance pricing, the practice of using your personal data to set a price only for you.

On November 12, the City Council passed the bill 44-5. It was sponsored by Council Speaker Julie Menin and is backed by Mamdani, who said on X that the practice could make customers pay more for the same product.

What is surveillance pricing?

It means charging different people different prices for an identical product or service, based on what a company knows about them. The bill names browsing habits, shopping behaviour, demographics and social media activity. Menin told a crowd at City Hall that two people shopping for the same item at the same time could be shown different prices because of that data. She called it unfair to consumers.

The worry is that digital tracking and customer profiling could let a business estimate how much each shopper is willing to pay.

Which companies are affected, and what is the penalty?

The bill does not name targets, but Uber, Lyft, Target, Instacart and airlines have all faced criticism over claims of surveillance pricing. Several companies have denied doing it.

Companies that break the new rules could face a $1,000 fine, according to the bill. There are exceptions. Businesses can still offer eligible promotional prices through transparent loyalty programmes, and some discounts remain allowed.

The city says the aim is to set limits on data-driven price discrimination as more companies use algorithms and digital data to tailor what they charge.

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Tags:surveillance pricingnew york cityzohran mamdaniconsumer privacypersonalized pricinguber

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