MobileNov 6, 2026, 11:45 PM UTC·1 min read

ING Bank Śląski warns of mObywatel and Profil Zaufany outages

ING Bank Śląski has told customers that the mObywatel app and Profil Zaufany will see disruptions on the weekend of 7–8 November, including access to some government services.

Smartphone showing a government services app next to a banking app icon, symbolising weekend maintenance outages in Poland. — Image: telepolis.pl

ING Bank Śląski has warned its customers that the government app mObywatel and the Profil Zaufany digital identity service will suffer temporary disruptions this weekend, 7–8 November. The notice concerns planned technical work.

mObywatel: Saturday evening

On Saturday 7 November, between 21:00 and 0:00, users may encounter temporary difficulties and random unavailability of some mObywatel services. The problems are expected to affect the data-sharing feature of the app, as well as other services tied to the mobywatel.gov.pl domain.

Profil Zaufany: overnight into Sunday

Trouble with Profil Zaufany may start earlier and last far longer. From 18:00 on Saturday 7 November, communication problems with the underlying systems and random outages may occur, lasting until 7:00 on Sunday 8 November.

In practice, users should expect difficulties logging in and signing documents with Profil Zaufany. Access to many government services may also be temporarily unavailable, including the tax office, the labour office and KSeF, the national e-invoicing system.

What to do

The bank's advice is simple: avoid scheduling anything that depends on these services during the affected windows. That applies in particular to signing documents electronically or filing matters with public offices. Anyone who needs to settle an official matter can do so before Saturday evening or after the work ends on Sunday morning.

Weekends are a common time for maintenance at banks and public institutions because usage is lower, so short outages of this kind are not unusual. The announcement does not point to a lasting fault, only to temporary and random unavailability within the stated hours.

Apps worth a look

SUMO: the number puzzle

Tap the right tiles, add them up, hit the target. Easy to learn, hard to master. Free, for all ages.

Dialo: learn languages by speaking

Talk to an AI conversation partner; every sentence comes back corrected and explained in your language. 9 languages, A1 to C2.

ediviewer: read EDI files like documents

Open EDIFACT and X12 messages, see every segment explained, convert to JSON/XML, export PDF and Excel. Runs locally, no upload.

giftdetect: the right gift in minutes

Pick who it is for, the occasion and their personality. The search engine reads product descriptions from local shops and ranks what fits. Free, no sign-up.

Tags:ing bank slaskimobywatelprofil zaufanypolandmaintenanceksef