Osegi
Business·2 min read

FTC says Amazon quietly raised ad prices up to 250% on sale days

Newly unsealed parts of the FTC's lawsuit say Amazon padded sponsored ad prices by up to 250% during Prime Day and Black Friday, without telling advertisers.

A shopper searching on Amazon, with sponsored product listings at the top of the search results.
Image: ギズモード・ジャパン

Those "Sponsored" results you see when you search on Amazon may have cost advertisers a lot more than the auction said. According to the FTC, Amazon added a hidden markup of up to 250% on big sale days like Prime Day and Black Friday.

The Federal Trade Commission and others sued Amazon in August over the claim. On November 5, parts of the complaint that had been sealed were made public, and with them came specific numbers.

How Amazon sponsored ads work

Companies bid for ad slots. Each advertiser sets the maximum it will pay per click, and the price it actually pays depends on other bidders' offers and similar factors.

The FTC says Amazon then added its own markup on top of that auction price, using criteria of its own. On ordinary days the increase could reach 50%. On major sale days it could reach 250%.

What the FTC says happened

After Amazon loosened the limit on those markups in December 2021, the FTC says the average cost per click rose 20% over the next five days. Some advertisers saw increases of more than 200%.

The complaint also says the markups added $87 million to Amazon's revenue during the 2022 holiday shopping season.

One advertiser reportedly asked whether the auction had changed. An Amazon representative said there was no system bug and no change in method, and that more advertisers were simply competing. The FTC argues Amazon hid that it was raising prices itself and gave advertisers a false explanation.

What Amazon says

Amazon says the price adjustment reflects the value of the ad space, and that it never charges more than the maximum an advertiser set when bidding. It also says the average cost per click for Sponsored Products ads in search results was roughly flat from 2019 to 2024 once inflation is removed.

Apps worth a look

SUMO: the number puzzle

Tap the right tiles, add them up, hit the target. Easy to learn, hard to master. Free, for all ages.

Tags:amazonftcadvertisingblack fridayprime daylawsuit

More from this day

See all →

More in: Business

See all →