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Security·1 min read

Autopay hacked: what Polish customers should check now

Polish payment processor Autopay says someone got into its systems on 11 November. It hasn't confirmed any data was copied, but it is telling customers what to watch for.

A smartphone showing an online payment screen with a red security warning icon over it.
Image: telepolis.pl
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Autopay, a company that processes online payments in Poland, has told customers that it was hit by a cyberattack. If you have paid for something online in Poland recently, it is worth a look at your bank statement.

According to the company, it noticed unauthorised access to its infrastructure and to some of the data tied to the payments it processes on 11 November. It then published an official warning. The aim, it says, is to limit the risk and show people what to do if they spot suspicious transactions on their account.

The incident has been reported to UODO (Poland's data protection authority), CSIRT KNF (the financial sector's cyber incident response team) and the police.

Was Autopay data copied or misused?

Not as far as anyone has confirmed. Autopay says there is no confirmed copying or use of data so far, though it admits that, as in any such case, this can't be fully ruled out. The scope of the breach and the number of affected customers have not been confirmed either.

What should Autopay customers do?

Customers whose data is involved will be contacted directly. Everyone else who has used Autopay's services is advised to check their transaction history regularly and report any operation they didn't make to their bank straight away.

The company also asks people to be careful with messages and phone calls that refer to the incident. That is a standard warning after a breach, since scammers like to use the news as a hook.

Autopay says it is trying to reassure its users. For now the details are thin, so the practical advice is simple: keep an eye on your account and don't trust unexpected calls or texts about this.

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Tags:autopaydata breachpolandpaymentscyberattackfintech

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