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Mobile·1 min read

Apple Support Community Forums to Close Permanently on Nov. 20

Apple is shutting down its Apple Support Community forums on November 20, 2026. The site is already read-only, ending a user-to-user help service that began in 1998.

Apple logo on a storefront beside a support sign, illustrating the closure of the Apple Support Community forums.
Image: MacRumors

Apple has announced that the Apple Support Community, its long-running discussion forum for user-to-user technical help, will close permanently on Friday, November 20, 2026.

The change has already started. As of today the site no longer accepts new posts and is in a read-only state. The last message appears to have been posted at 5:49 p.m. Pacific Time on the day of the announcement. A sign-in button remains, but it leads only to an internal portal for Apple's corporate employees.

A service dating back to 1998

Apple has offered an online forum for peer-to-peer support since 1998, when it launched the Apple Tech Exchange. The service became Apple Discussions in 2000 and Apple Support Communities in 2011. It took its current name, Apple Support Community, in 2022.

Apple said it decided to retire the forums after a careful evaluation of strategy and customer needs. In its notice, the company thanked members who contributed their time and expertise to help others with their Apple products, and pointed users to the official Apple Support site for guidance.

What users can do next

It is not yet clear whether the forums will remain available as a read-only archive after November 20 or be removed entirely. That matters for the many users who rely on years of accumulated troubleshooting threads found through search engines.

For new questions, alternatives include independent communities such as the MacRumors Forums and Reddit. Customers can also contact Apple Support directly, which will now be the company's only official channel for help.

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Tags:appleapple support communityforumscustomer supportapple support

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