Orange France app adds Claude, Gemini, GPT and Mistral AIs

Orange IAs: four small models in one interface

On the home page, an assistant asks "Comment puis-je vous aider ?" and handles customer-service tasks such as understanding a bill, troubleshooting a box or changing a Wi-Fi password. In first tests, it mostly redirected users to web pages.

The bigger addition sits in the Services tab. Orange IAs is a multi-model chatbot. Users can let the app pick a model automatically, favour the AI with the lowest carbon impact, or choose a model by use: conversation, image creation, document analysis or idea research. Orange appears to have selected the cheapest models: Claude Haiku 4.5 from Anthropic, Gemini 3.5 Flash-Lite from Google, GPT-6 Luna from OpenAI and Mistral Large 4.

Aimed at newcomers

These models do not seem to offer memory or agentic features. They answer questions much like an AI-powered search engine. Orange is therefore unlikely to be targeting ChatGPT's user base and more likely aims at customers who have never opened a chatbot.

Key questions remain open: whether the service will be free for everyone or reserved for Orange customers, and whether more powerful models will be added later. Price and access conditions have not been disclosed. Orange is expected to clarify its positioning at the press conference on 10 November.