Apple Shuts Down Its Support Community Forum on November 20
Apple is permanently closing its Support Community on November 20. The forum stays online as a read-only archive, but no new posts will be accepted.
SUMO· the number puzzle
Dialo· learn languages by speaking
ediviewer· read EDI files like documents
giftdetect· the right gift in minutesApple is closing its official Support Community for good on November 20. A notice on the forum's home page announces the shutdown, and the site has already stopped accepting new posts. It remains online in a read-only state.
The community launched in 1998 and was known for a time as Apple Discussions before taking its current name. For years, answers from other users have been among the first results to appear when people search for fixes to technical problems or instructions for a particular feature. Some of those answers were genuinely helpful, others less so.
Apple points users to its official site
In its announcement, Apple says users can continue to find trusted guidance and support on the official Apple Support site. The company told MacRumors that it made the decision after a careful evaluation of strategy and customer needs.
For users, the practical change is that there will no longer be an official place run by Apple where owners can put questions about its devices to other owners. Anyone who wants peer advice will have to turn to social media websites or other third-party communities.
What it means
The move suggests the forum may have outlived its purpose. With plenty of other places online where people swap advice, Apple appears to have decided that maintaining its own discussion board was no longer worth it. The archive of past threads stays readable for now, so older solutions should remain searchable, but new problems will have to be solved elsewhere.
Apps worth a look
SUMO: the number puzzleTap the right tiles, add them up, hit the target. Easy to learn, hard to master. Free, for all ages.
Dialo: learn languages by speakingTalk to an AI conversation partner; every sentence comes back corrected and explained in your language. 9 languages, A1 to C2.
ediviewer: read EDI files like documentsOpen EDIFACT and X12 messages, see every segment explained, convert to JSON/XML, export PDF and Excel. Runs locally, no upload.
giftdetect: the right gift in minutesPick who it is for, the occasion and their personality. The search engine reads product descriptions from local shops and ranks what fits. Free, no sign-up.
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